WaterOne’s Billing and Payments Transformation: Powered by KUBRA

WaterOne, an independent public water utility, has served Johnson County, Kansas, since 1957 and now serves over 400,000 customers. Driven by a passion for water's role in family, health, safety, and community, WaterOne delivers award-winning water to homes, businesses, and public places. By adhering to a Master Plan focused on expansion and sustainability, WaterOne ensures a continuous clean water supply for current and future generations, emphasizing its commitment to customer service and infrastructure investment.

WaterOne acknowledges its longstanding partnership with KUBRA, evolving from bill print to adopting KUBRA MyHQ™. Learn how KUBRA’s solutions revolutionized WaterOne’s billing process, enhancing electronic payments and boosting customer engagement. Uncover the strategies that led to a smoother experience with fewer customer inquiries.