Energizing JEA's CX Revolution With Multiple KUBRA Products
JEA is a not-for-profit, community-owned utility serving over one million residents in Northeast Florida. Founded by the City of Jacksonville, JEA is dedicated to meeting the electricity and water needs of Jacksonville and its surrounding communities. It strives to preserve natural resources while supporting regional growth and economic development.
Learn how collaboration with JEA and integrating multiple KUBRA products has enhanced service efficiencies, elevated customer experience, and supported JEA’s long-term commitment to its community and environmental stewardship.
Discover how JEA enhances customer service and satisfaction with innovative KUBRA solutions like KUBRA iMobileTM, Storm CenterTM, Notifi®, and more.
"I'm not working with KUBRA as a vendor. I'm working with KUBRA as a partner. They're invested in understanding our customers' needs as much as in understanding our business model."
Chris Jackson, Director of Customer Revenue, JEA
